Frequently Asked Questions

What types of Payment do you accept?

We accept all Payments by Visa, Mastercard, and American Express, along with Google Pay and Apple Pay.

Do you customize items?

Yes! Email us at and we can work out the details.

Where can I find sizing information?

Sizing information can be found in our Fit Guide. You’ll also find a link to our apparel size chart on all product pages.

Where do you ship from?

We ship from Jacksonville, Florida.

What are your shipping options?

We currently use USPS and UPS to ship orders. We make the decision based on total order weight and delivery location.

If other arrangements need to be made, please contact PRIOR to placing your order.

When will my order ship?

Typically within 1 business day after you have placed your order.

Please note, however, we will occassionally increase items available on the site and offer them for one week and then produce and ship the items. In those cases, the orders will ship 2-3 weeks after the order is placed.

How do I return or exchange an item?

Our return policy lasts 30 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at and we will respond within 24 hours to assist with the process.

Can I cancel my order after I've made a purchase on the website?

We offer immediate order cancellations as long as your order has not already shipped, typically within 1 business day.

If you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request. Email

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections.

If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll work it out with you.

Have a question not answere in our FAQ? Contact us!

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